User Experience refers to the overall experience a user has when interacting with a product, system or service. It focuses on designing products that provide satisfaction, value and usability to the user.

Notes

Don Norman

Design is not just what it looks like and feels like. Design is how it works.

✨ UX involves understanding the needs, goals, and behaviors of users to create products that are easy to use, intuitive, and provide a positive experience. It emphasizes the importance of 🧩 Design Thinking, user research, prototyping, and testing.

TakeAways

  • 📌 Enhance usability and satisfaction by focusing on user-centered design.
  • 💡 UX involves understanding user needs and creating products that meet those requirements.
  • 🔍 Good UX can lead to increased customer satisfaction, loyalty, and ultimately, revenue growth.

Process

  1. Research: Conduct user interviews, surveys, and usability tests to gather insights on user behavior and needs.
  2. Design: Create wireframes, prototypes, and high-fidelity designs based on the gathered research data.
  3. Test: Perform usability testing, A/B testing, and iterative improvements to refine the design.

Thoughts

  • 📚 Read User Research Books: “About Face: The Essentials of Interaction Design” by Alan Cooper and “Don’t Make Me Think: A Common Sense Approach to Web Usability” by Steve Krug are great resources for learning about UX.
  • ➡️ Improve Your Skills: Follow blogs, podcasts, and courses on user experience design.
  1. 🤩 CX
  2. User experience - Wikipedia
  3. 🧩 Design Thinking
  4. 🕒 Availability